{"id":370778,"date":"2023-04-07T14:55:19","date_gmt":"2023-04-07T14:55:19","guid":{"rendered":"https:\/\/sorbis.flywheelsites.com\/?page_id=370778"},"modified":"2024-03-03T06:50:58","modified_gmt":"2024-03-03T11:50:58","slug":"our-approach","status":"publish","type":"page","link":"http:\/\/host2137.temp.domains\/~thrfouf4\/sorbis2024\/our-approach\/","title":{"rendered":"Our Approach"},"content":{"rendered":"

[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.17.1″ _module_preset=”default” background_color=”#1A154C” use_background_color_gradient=”on” background_color_gradient_stops=”rgba(26,21,76,0.8) 0%|rgba(26,21,76,0.8) 100%” background_color_gradient_overlays_image=”on” background_image=”http:\/\/host2137.temp.domains\/~thrfouf4\/sorbis2024\/wp-content\/uploads\/2023\/04\/Our-Approach-Header-4.jpg” custom_padding=”140px||60px||false|false” custom_padding_tablet=”120px||40px||false|false” custom_padding_phone=”100px||40px||false|false” border_width_bottom=”10px” border_color_bottom=”rgba(32,141,197,0.8)” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.1″ _module_preset=”default” text_font=”|600||on|||||” text_text_color=”#6BCEF6″ text_font_size=”20px” text_letter_spacing=”4px” text_orientation=”center” custom_margin=”||20px||false|false” global_colors_info=”{}”]OUR APPROACH[\/et_pb_text][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” header_font_size=”46px” text_orientation=”center” background_layout=”dark” max_width=”1080px” module_alignment=”center” global_colors_info=”{}”]<\/p>\n

Empower your business with our complete approach to managed IT services.<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.1″ _module_preset=”default” custom_padding=”||60px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” header_2_font=”||||||||” header_2_text_align=”center” header_2_text_color=”#208DC5″ header_2_font_size_tablet=”” header_2_font_size_phone=”” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Our five core services<\/strong><\/h2>\n

[\/et_pb_text][dsm_text_divider header=”work together to” color=”#6BCEF6″ _builder_version=”4.21.0″ _module_preset=”default” header_font=”||||||||” header_font_size=”24px” custom_margin=”-20px||20px||false|false” header_font_size_tablet=”22px” header_font_size_phone=”18px” header_font_size_last_edited=”on|phone” header_letter_spacing_tablet=”2px” header_letter_spacing_phone=”1px” header_letter_spacing_last_edited=”on|phone” global_colors_info=”{}”][\/dsm_text_divider][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” header_2_font=”|700|||||||” header_2_text_align=”center” header_2_letter_spacing_tablet=”2px” header_2_letter_spacing_phone=”1px” header_2_letter_spacing_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

holistically meet your IT needs<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.17.1″ _module_preset=”default” width=”96%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][dsm_content_timeline dsm_timeline_style=”left” dsm_tree_animation=”on” dsm_bg_color=”#F0F4F9″ dsm_pointer_bg_color=”#c5ecfb” dsm_pointer_active_bg_color=”#208DC5″ dsm_pointer_icon_color=”#208DC5″ dsm_pointer_active_icon_color=”#ffffff” dsm_pointer_icon_font_size=”26px” dsm_tree_bg_color=”rgba(107,206,246,0.2)” dsm_tree_active_bg_color=”#208DC5″ dsm_icon_color=”#208DC5″ dsm_icon_bg_color=”#6BCEF6″ dsm_image_width=”100px” dsm_icon_image_align=”left” dsm_opposite_padding=”10px|0px|10px|0px|true|true” dsm_pointer_icon_font_size_tablet=”26px” dsm_pointer_icon_font_size_phone=”20px” dsm_pointer_icon_font_size_last_edited=”on|phone” dsm_image_width_tablet=”100px” dsm_image_width_phone=”80px” dsm_image_width_last_edited=”on|phone” dsm_opposite_content_width_tablet=”10%” dsm_opposite_content_width_last_edited=”off|phone” dsm_opposite_padding_tablet=”10px|0px|10px|0px|true|true” dsm_opposite_padding_phone=”0px||0px||true|true” dsm_opposite_padding_last_edited=”on|phone” module_class=”lwp-bullet-color bullet_list_spacing” _builder_version=”4.21.0″ _module_preset=”default” header_level=”h3″ header_font=”|700|||||||” header_font_size=”26px” content_font=”||||||||” opposite_text_font=”|800||on|||||” opposite_text_text_align=”center” opposite_text_text_color=”#2BABE2″ opposite_text_font_size=”30px” image_icon_custom_margin=”-70px||10px||false|false” image_icon_custom_margin_tablet=”-70px||10px||false|false” image_icon_custom_margin_phone=”-100px||||false|false” image_icon_custom_margin_last_edited=”on|phone” hover_enabled=”0″ opposite_text_text_color_tablet=”#2BABE2″ opposite_text_text_color_phone=”RGBA(255,255,255,0)” opposite_text_text_color_last_edited=”on|phone” opposite_text_font_size_tablet=”22px” opposite_text_font_size_phone=”0px” opposite_text_font_size_last_edited=”on|tablet” border_color_all_pointer_border=”#208DC5″ border_radii_card_border=”on|10px|10px|10px|10px” border_width_all_card_border=”1px” border_color_all_card_border=”#E2EAF3″ global_colors_info=”{}” sticky_enabled=”0″][dsm_content_timeline_child dsm_image=”http:\/\/host2137.temp.domains\/~thrfouf4\/sorbis2024\/wp-content\/uploads\/2023\/04\/Sorbis-IT-New-York-Our-Approach-Core-Services-Icon-Service-Help-Desk.png” dsm_title=”At-Your-Service Help Desk” dsm_content=”<\/p>\n

Our help desk is your single point of contact for all your technology needs, including:<\/p>\n

 <\/p>\n

    \n
  • 24\/7 remote and onsite user support<\/li>\n
  • Server, workstation, and network support<\/li>\n
  • Technology vendor management<\/li>\n
  • On-boarding and off-boarding users<\/li>\n
  • Computer and technology equipment procurement<\/li>\n<\/ul>\n

    ” dsm_use_pointer_element=”on” dsm_point_font_icon=”9||divi||400″ dsm_opposite_text=”1″ _builder_version=”4.21.0″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/dsm_content_timeline_child][dsm_content_timeline_child dsm_image=”http:\/\/host2137.temp.domains\/~thrfouf4\/sorbis2024\/wp-content\/uploads\/2023\/04\/Sorbis-IT-New-York-Our-Approach-Core-Services-Icon-Network-Monitoring-Maintenance.png” dsm_title=”Network Monitoring & Management” dsm_content=”<\/p>\n

    Rest assured that we are constantly monitoring, maintaining, and optimizing your network’s performance, availability, and security. This suite of services includes:<\/p>\n

    <\/strong><\/p>\n

      \n
    • Managed cybersecurity<\/li>\n
    • Cybersecurity training<\/li>\n
    • Data backup and recovery<\/li>\n
    • Patch management<\/li>\n
    • Anti-virus and network monitoring<\/li>\n
    • Ongoing surveillance and swift response to threats<\/li>\n
    • Server, desktop, network, and cloud monitoring & maintenance<\/li>\n<\/ul>\n

      ” dsm_use_pointer_element=”on” dsm_point_font_icon=”9||divi||400″ dsm_opposite_text=”2″ _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/dsm_content_timeline_child][dsm_content_timeline_child dsm_image=”http:\/\/host2137.temp.domains\/~thrfouf4\/sorbis2024\/wp-content\/uploads\/2023\/04\/Sorbis-IT-New-York-Our-Approach-Core-Services-Icon-Technology-Auditing.png” dsm_title=”Technology Auditing & Alignment” dsm_content=”<\/p>\n

      Our comprehensive process includes regularly aligning your systems with the latest government standards and the industry’s best practices by utilizing a checklist of over 285 technology standards, part of which include:<\/p>\n

      <\/strong><\/p>\n

        \n
      • Documentation that tracks your systems and processes<\/li>\n
      • Proactive auditing of your systems<\/li>\n
      • IT asset & hardware life cycle management<\/li>\n
      • Software licensing management<\/li>\n<\/ul>\n

        ” dsm_use_pointer_element=”on” dsm_point_font_icon=”9||divi||400″ dsm_opposite_text=”3″ _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/dsm_content_timeline_child][dsm_content_timeline_child dsm_image=”http:\/\/host2137.temp.domains\/~thrfouf4\/sorbis2024\/wp-content\/uploads\/2023\/04\/Sorbis-IT-New-York-Our-Approach-Core-Services-Icon-Planning-and-Strategy.png” dsm_title=”Planning and Strategy ” dsm_content=”<\/p>\n

        It’s essential to have your IT needs managed, but we believe you also deserve to fully understand the business impact of technology-related decisions.<\/p>\n

        <\/strong><\/p>\n

          \n
        • Disaster recovery planning<\/li>\n
        • Security and compliance services<\/li>\n
        • Short- and long-term budget planning<\/li>\n
        • New technology planning<\/li>\n
        • Business strategy development<\/li>\n<\/ul>\n

          ” dsm_use_pointer_element=”on” dsm_point_font_icon=”9||divi||400″ dsm_opposite_text=”4″ _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/dsm_content_timeline_child][dsm_content_timeline_child dsm_image=”http:\/\/host2137.temp.domains\/~thrfouf4\/sorbis2024\/wp-content\/uploads\/2023\/04\/Sorbis-IT-New-York-Our-Approach-Core-Services-Icon-Custom-Project-Planning.png” dsm_title=”Custom Project Planning & Implementation” dsm_content=”<\/p>\n

          Whether you’re moving, expanding, or upgrading, when your business needs change, we change with you. Our project management services ensure all IT-related projects are completed:<\/p>\n

          <\/strong><\/p>\n

            \n
          • On time.<\/li>\n
          • On budget.<\/li>\n
          • On point (with the Sorbis excellence you can count on).<\/li>\n<\/ul>\n

            ” dsm_use_pointer_element=”on” dsm_point_font_icon=”9||divi||400″ dsm_opposite_text=”5″ _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/dsm_content_timeline_child][\/dsm_content_timeline][et_pb_text _builder_version=”4.17.1″ _module_preset=”default” header_2_text_align=”center” custom_margin=”-30px||20px||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

            Start the conversation.<\/h2>\n

            [\/et_pb_text][et_pb_button button_url=”https:\/\/go.appointmentcore.com\/guest\/book\/MRNj4ryj” button_text=” LET’S TALK ABOUT IT” button_alignment=”center” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.17.1″ background_color=”#1A154C” use_background_color_gradient=”on” background_color_gradient_direction=”145deg” background_color_gradient_stops=”rgba(6,24,70,0.75) 0%|rgba(10,13,75,0.5) 100%” background_color_gradient_overlays_image=”on” background_image=”http:\/\/host2137.temp.domains\/~thrfouf4\/sorbis2024\/wp-content\/uploads\/2023\/02\/at-sorbis-we-believe-background.png” parallax=”on” parallax_method=”off” custom_padding=”12vh||12vh||true|false” scroll_fade=”0|50|50|100|70%|80%|100″ global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.17.1″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”1_2″ module_class=”vertical_middle” _builder_version=”4.17.1″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.17.1″ _module_preset=”default” header_2_text_align=”left” header_2_line_height=”1.3em” text_orientation=”center” background_layout=”dark” max_width=”880px” module_alignment=”center” custom_margin=”||20px||false|false” scroll_vertical_motion=”0|50|50|100|0.5|0|0″ global_colors_info=”{}”]<\/p>\n

            Already have an IT department?<\/h2>\n

            [\/et_pb_text][et_pb_text _builder_version=”4.17.1″ _module_preset=”default” background_layout=”dark” custom_margin=”||30px||false|false” global_colors_info=”{}”]<\/p>\n

            While companies generally outsource all their IT needs to be managed by our team, we also offer co-managed IT services. This means that we leverage our expertise, experience, and resources to partner with your in-house IT department as, collectively, we ensure the smooth and efficient management of your organization’s technology infrastructure and standards.<\/p>\n

            In other words, we don’t have to become your IT department; we can simply make it better.<\/strong><\/p>\n

            [\/et_pb_text][et_pb_button button_url=”https:\/\/go.appointmentcore.com\/guest\/book\/MRNj4ryj” url_new_window=”on” button_text=”LET’S TALK ABOUT IT” button_alignment=”left” _builder_version=”4.17.1″ _module_preset=”default” scroll_vertical_motion=”0|50|50|100|0.5|0|0″ global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_2″ module_class=”vertical_middle” _builder_version=”4.17.1″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”http:\/\/host2137.temp.domains\/~thrfouf4\/sorbis2024\/wp-content\/uploads\/2023\/04\/Sorbis-IT-Our-Approach-IT-department.png” title_text=”Sorbis-IT-Our-Approach-IT department” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”lead_magnet” _builder_version=”4.21.0″ _module_preset=”default” background_color=”#f0f4f9″ use_background_color_gradient=”on” background_color_gradient_stops=”#f0f4f9 0%|rgba(240,244,249,0.85) 25%|#ffffff 100%” background_color_gradient_overlays_image=”on” background_image=”http:\/\/host2137.temp.domains\/~thrfouf4\/sorbis2024\/wp-content\/uploads\/2022\/09\/background-steps-light.jpg” parallax=”on” custom_padding=”1px||60px||false|false” global_module=”371266″ saved_tabs=”all” global_colors_info=”{}”][et_pb_row column_structure=”1_3,2_3″ use_custom_gutter=”on” gutter_width=”4″ make_equal=”on” _builder_version=”4.17.1″ _module_preset=”default” custom_padding=”80px||80px||true|false” animation_style=”fade” animation_duration=”1250ms” animation_delay=”250ms” animation_speed_curve=”ease-out” global_colors_info=”{}” background__hover_enabled=”off|hover”][et_pb_column type=”1_3″ _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”http:\/\/host2137.temp.domains\/~thrfouf4\/sorbis2024\/wp-content\/uploads\/2023\/05\/Sorbis-IT-Support-Guide-Cover-Download.jpg” title_text=”Sorbis-IT-Support-Guide-Cover-Download” align_tablet=”center” align_phone=”center” align_last_edited=”on|tablet” _builder_version=”4.21.0″ _module_preset=”default” border_radii=”on|14px|14px|14px|14px” global_colors_info=”{}” box_shadow_color__hover_enabled=”off|desktop”][\/et_pb_image][\/et_pb_column][et_pb_column type=”2_3″ module_class=”vertical_middle” _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.1″ _module_preset=”default” text_font=”|700|||||||” text_text_color=”#208DC5″ text_letter_spacing=”1px” custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n

            FREE DOWNLOAD:<\/p>\n

            [\/et_pb_text][et_pb_text _builder_version=”4.17.1″ _module_preset=”default” custom_margin=”||10px||false|false” global_colors_info=”{}”]<\/p>\n

            The New York City Guide to IT Support Services and Fees<\/h2>\n

            [\/et_pb_text][et_pb_text _builder_version=”4.17.1″ _module_preset=”default” text_font_size=”18px” max_width=”650px” global_colors_info=”{}”]<\/p>\n

            \u201cTechnology\u201d can be vague, so it\u2019s hard to know what you\u2019re really going to get when you hire support.<\/p>\n

            This guide will help you compare apples to apples with confidence!<\/strong><\/p>\n

            [\/et_pb_text][et_pb_code _builder_version=”4.17.1″ _module_preset=”default” global_colors_info=”{}”]